Our Team & Process

LOCAL, LOYAL & JUST LIKE FAMILY

Our team is here to serve you!  In business since 2016, we pride ourselves in taking care of your home like it is ours. We do this with full accountability- not only through your owners portal to see reservations made on your property but through our inspection software that shows you each time you home was cleaned, maintained, photographed and more! We consider you a partner with us so we are just as accountable as you to keep the 5 star reviews coming in!

STEP 1: WE PREPARE YOUR HOME FOR RENTAL

We aim to keep all of our processes as streamlined as possible so you can get on with your life and leave the rental management to us! Here’s what we take care of together to get your home ready for becoming a 5 star property with Mike Z Rentals:

1. Property walkthrough

2. Explain our process and requirements

3. Consult on pricing & terms

4. Inspect property for minimum standards (see FAQ page for detailed list.)

5. Sign listing agreement

6. Collect important information about you, your property and community

7. Collect keys  & any applicable codes

8. Schedule professional interior, exterior & drone photos

STEP 2: LET US LIST, MARKET, RENT & MANAGE!

By the time we get to Step 2, the hard part for you is over! Here is how we work to get your vacation home rented and managed:

1. Acquire leasing packet from HOA and review for rental restrictions & policies (when applicable)

2. Onboard the listing for marketing, maintenance and auto messaging.

3. Syndicate to marketing channels including our own website, Airbnb, VRBO, Booking and more

4. Respond to inquiries, qualify guests & book reservations

5. Execute reservation agreements & collect funds

6. Get first orders for branded guests supplies

7. Communicate with future guests & coordinate arrival

8. Inspect property prior to the first reservation and after every reservation

9. Handle repairs, maintenance and other guest inquiries

10. Schedule cleaning with our cleaners and get a linen count

11. Coordinate move outs and re-booking of guests.

12. Remit Tourist Tax payments to State & County
    

ZERO COMMISSION PARTNERSHIP

We treat our business model much differently than our competitors. Our competitors are "hired" and charge a commission. We are different, we partner with you and we do not charge a commission, we share the income.

VIRTUAL KEY SYSTEM + Guest WIFi Network

Protecting your home is our #1 priority. Our virtual keys are changed for every reservation and we create a guest Wi Fi Network so guests do connect yours!

ONLINE BOOKING & CALENDAR MANAGEMENT SYSTEM

Our owners are in complete control of when you want to book your home...and when you want to use it. Our software populates and syncs your rental and reservations across all of our marketing platforms making it easy to find, easy to rent and easy to manage.

PROPERTY PORTAL

Manage maintenance requests, to-do lists, reminders, know how much you are making and communication all in one place. Have your finger on the pulse of your property at all times.

24/7 CALL CENTER

Available to both renters and owners. Day or night, weekends and holidays, we're answering the phone when you call.

Dynamic Pricing & Revenue management

We are not a “set it and forget it” company. We utilize the latest pricing software to keep your property booked at the highest rate possible. We consult you about your goals and market and manage the home accordingly.

EASY TO USE Portal FOR OWNERS

OUR EXTENSIVE MARKETING PLATFORMS